Point-of-Sale Retail Services by orderTopia :: Cloud POS : Mobile POS : Social POS : Web-Based Point of Sale

Services for Retailers

With iPhone, Smartphone, and online ordering, orderTopia will move your storefront literally into the hands of millions of potential customers.  With a mobile and online store, you change your store's potential customers from those walking by your window to everyone with a Smartphone or Internet connection.  And with orderTopia's social media integration, your store can directly engage customers (new and old) on networks such as Facebook and Twitter.  These are orderTopia's three core offerings, which will set your retail store apart from the competition.

 

1) Mobile Ordering

Extend your Retail Point of Sale with mobile ordering.  After you sign up for orderTopia and set up your online storefront, your store will be able to accept orders from iPhones and other Smartphones, such as the Palm Pre and Blackberry Storm.  We offer a free iPhone application in the iTunes app store for iPhone users.  We also offer free mobile web ordering for other Smartphones.  Mobile web ordering is a mobile version of our website specifically designed for your customers' mobile phone touchscreens.  orderTopia extends your store's reach far beyond it's actual location.  Instead of being limited to customers who walk in the door, you can now sell to anyone with a Smartphone.  Anyone, anywhere, anytime.

2) Online Ordering

Extend your Retail Point of Sale with web-based ordering. In addition to offering mobile ordering, as an orderTopia subscriber, your customers will also be able to order your products from any computer with a connection to the Internet.  Your store will now have an e-commerce website with virtually unlimited potential and scalability.  From a simple site offering a few of your favorite items, to a robust catalog of everything you offer, your store can be as big as you want it to be.  Additionally, as with mobile ordering, online ordering offers your store a whole new audience of customers.  You are now selling to everyone on the Internet.

3) Social Network Integration

Extend your Retail Point of Sale with social media ordering. Your orderTopia storefront will also allow you to interact with customers on a far greater level.  As consumers spend more time on networking sites such as Facebook and Twitter, it's becoming more important to have not only an online presence, but to be a part of the conversation.  orderTopia allows you to network with your customers directly and through sites such as Facebook and Twitter.

How does orderTopia work?

orderTopia offers and Open API system as a way to connect your restaurant or retail Point of Sale to almost any type of communication device. When one of your customer's places an order, it is sent from the customer (via iPhone, Laptop, etc.) to your store.  You can receive the orders in any or all of the following ways:

1) an email to your inbox,
2) a transaction record on your orderTopia administrator page (the site where you manage items for sale, prices, inventory, etc.),
3) a public posting on your orderTopia webpage's "wall," or
4) via text message to your phone.

It will take approximately 5-10 seconds for an order to travel from the customer to your store.  If you wish to offer local customers pickup (as opposed to shipping all orders), that is an available option.  Local/pickup orders will be designated as such on the order.

For reporting purposes your store will have records of all of your mobile and online orders.  These records can be viewed in the administrator area of your orderTopia website, or on your gateway processor's website (your gateway processor is your preferred service provider, such as PayPal or Google Checkout, who collects money for you from mobile and online transactions).

How do I sign my store up?

orderTopia will begin offering private beta test accounts for retail stores September 15, 2009.  If you would like to be a beta test partner, please contact us here.  A public launch of ordertTopia is planned for late 2009.

Pricing

orderTopia's POS solution starts at $35 a month.  Here is our full range of service offerings and their prices.  Additionally, orderTopia takes a small percentage (2%) of each mobile, online, or social network transaction.

Additional Services

orderTopia also offers extended Retail POS solutions for other Point of Sale Systems regardless of their system having an API. orderTopia offers customization services such as branded iPhone apps and social network widgets.  An example of a branded iPhone app is the Elevation Burger application (available for free download in October 2009).  In addition to being inside the orderTopia iPhone app and on the orderTopia web page, Elevation Burger wanted to have its own unique app in the iTunes app store.  Branded apps such as these offer a unique download-able app just for your store, featuring only items available for sale in your store.  Branded apps give your store an even bigger presence in the iPhone and inside iTunes.  orderTopia also offers Enterprise Level custom widget development for social networks such as Facebook and Twitter.  To find out more about these offerings, please contact us here.

Technical Support

orderTopia offers you a product that is easy to use, easy to maintain, and easy to update.  All orderTopia customers have unlimited access to free online forums, screencasts, and podcasts.  However, it's nice to know you can call someone if you need to.  The base rate for telephone support is $75 per hour, but the hourly rate is reduced when you purchase more than three hours.  orderTopia's hourly telephone support rates are: 1 - 3 hours - $75 per hour, 4+ hours - $50 per hour.